Stop the walkouts! 4 Proven Methods to do so using Influential Communication [95130-PM / 95131-PM]

[Kayla Ashlee]

STOP THE WALKOUTS! 4 PROVEN METHODS TO DO SO USING INFLUENTIAL COMMUNICATION
Kayla Ashlee

You’ve been told to prescribe from the chair and refine the handoff, yet they have omitted a vital piece of the puzzle. This void creates a gamble every time you hand off a patient. This course will give you and your team the control to genuinely influence your patients’ decisions.

Course Objectives:
1. Identify common shortfalls in the patient journey within every optical
2. Utilize the dynamics of every stop on the patient journey
3. How to adapt patient perception with verbal and nonverbal communication
4. Present simple techniques that the team members and doctors can start implementing right away
5. Develop a plan for adapting the communications of the team

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CEwire2025 Live Dates: January 25, April 5, June 7, September 6, 2025
Time: 2:20PM - 3:20PM ET
Location: Virtual Room 2
Credit Hours: 1
Synchronous COPE ID: 95130-PM
Asynchronous COPE ID: 95131-PM
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[DOWNLOAD HANDOUT] and DISCUSS THIS LECTURE & ASK QUESTIONS BELOW!

 

[Kayla Ashlee]

Hey there!

Thanks for joining me in this talk. We will be discussing how your entire team can be changing the patient perspective on eyewear by solidifying a deeper connection with your patients using soft skills.

I am excited to hear how you will be implementing influential communication in your practices!